We get the question asked often... How does using your Travel Agency compare to using an online site or big box store that sells travel?
Here's some answers for you that are unique to our agency!!
Big Box Stores that sell travel are similar to an online travel booking engine. You book online and do all the work by yourself and THEY get paid for all the work YOU just did! You then have to wait on hold for hours to get through to them and sometimes don't get an answer, if you need to make any changes!
When you choose to work with Top Quality Travel we are a family owned company and local to Lewiston, ID... we do all the work for you! We find you trips and continue to keep quoting you trips until you find the perfect choice.
We are just a simple phone call or Facebook message away and yes we answer our Facebook when we're not in the office. No hold times for you to go through... we wait on hold on your behalf!
We also build you a CUSTOM Itinerary, not just the ones you print off yourself! When our clients are booking excursions and multiple things it can get confusing with all the different receipts... so we build YOU an itinerary that has everything in one place instead of multiple places and makes it easier for you when you're traveling. We also give our clients a little gift when they travel and we send you a welcome home message.
When you book with us you are supporting a mother-daughter team rather than a big box store and we pride ourselves in EXCELLENT Customer Service.
During the pandemic we waited on hold for hours upon hours for our clients to rebook their trips. We are here for you every step of the way and we enjoy what we do!
We want to give a Special Thank you to our valued clients for supporting our local small business! We truly value our customers!
If you are ready to get away give us a call at 208-413-9521, you'll have no hold times!
We look forward to working with you soon to make your vacation experience Unique and Special for your family!
